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Terms and Conditions
Terms and Conditions of Sale (TCS)
These Terms and Conditions of Sale (hereinafter the "TCS") govern sales made on the eeliee.com website, operated under the EELIEE brand.
By placing an order on our website, you unreservedly accept these TCS.
1. Purpose
These TCS define the rights and obligations of the parties in connection with the online sale of products offered by EELIEE.
2. Products
The products presented on our site are described with the greatest care.
Photographs and descriptions are provided for informational purposes only. Slight differences in color or presentation may appear depending on your screen settings.
Products are offered subject to stock availability.
3. Prices
Prices displayed on the website are indicated in the currency selected by the customer.
Delivery costs, any taxes or other applicable fees are specified before order validation.
EELIEE reserves the right to change its prices at any time. However, the price invoiced will be that displayed at the time of order validation.
4. Order
Any order placed on the website constitutes an offer to purchase.
After validation, a confirmation email is sent to the customer. This confirmation does not constitute definitive acceptance of the order.
EELIEE reserves the right to refuse or cancel any order, particularly in the event of:
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product unavailability;
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price or description error;
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suspicion of fraud;
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payment issue.
In case of cancellation after payment, a refund will be made according to the initial payment method.
5. Payment
Payment is due at the time of order.
Available payment methods are indicated during the order process.
All transactions are secured using encryption technologies utilized by our payment partners.
6. Delivery
Indicated delivery times are estimates.
They may vary depending on the destination country, customs formalities, carriers, or any circumstances beyond our control.
The customer is responsible for the accuracy of the delivery information provided during the order.
7. Returns and Refunds
Return and refund procedures are detailed in our Return and Refund Policy, accessible on the website.
We encourage every customer to consult it before making any purchase.
8. Intellectual Property
All content present on the website, including texts, photographs, illustrations, logos, graphics, videos, and visual elements, is protected by intellectual property laws.
Any reproduction, distribution, or use, in whole or in part, without prior written authorization is prohibited.
9. Website Use
The user agrees to use the website in accordance with applicable laws.
It is notably forbidden to:
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disrupt the functioning of the website;
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attempt unauthorized access to computer systems;
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disseminate malicious or fraudulent content;
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infringe upon the rights of EELIEE or third parties.
10. Limitation of Liability
To the extent permitted by applicable law, EELIEE shall not be liable for indirect, incidental, or consequential damages resulting from the use of the website or the products sold.
The total liability of EELIEE shall not exceed the amount actually paid by the customer for the order concerned.
11. Personal Data Protection
Personal data is processed in accordance with our Privacy Policy and applicable regulations, particularly the General Data Protection Regulation (GDPR).
12. Modification of these TCS
EELIEE reserves the right to modify these Terms and Conditions of Sale at any time.
The new provisions take effect upon their publication on the website.
13. Applicable Law
These Terms and Conditions of Sale are governed by the legislation applicable at the company's place of establishment, without prejudice to the mandatory rights enjoyed by the consumer under current regulations.
14. Contact
For any questions regarding these Terms and Conditions of Sale, you can contact us:
Email: service@eeliee.com
